M. Margaret A. Krohn

[Contact Margaret for personal information - education, address, phone number, etc]

Experience

Intrepid Studios
San Diego, CA | Jan. 2023 - Present
Director of Communications
Directing internal and external communications. Developing and leading game services, including social media, content management, community management, marketing, public relations, events, customer service, audio visual, and quality assurance teams. Coordinating, managing, planning, and executing strategies in-line with company objectives.
Game Titles: Ashes of Creation

Intrepid Studios
San Diego, CA | Jan. 2019 - Present
Community Marketing Lead
Developing and leading the community and marketing team's strategies in line with company objectives. Managing communications, PR, social media, events and content creation. Coordinating, planning and implementing marketing campaigns with sales activities.
Game Titles: Ashes of Creation, Ashes of Creation Apocalypse

Roll4It
San Diego, CA | April 2017 - Present
Chief Marketing Officer
Responsible for marketing activities, leading brand management, marketing communications (including advertising, promotions and public relations), market research, sales management, product development, distribution channel management, pricing, and customer service. Primarily recruitment officer and talent manager.

NCSOFT
Aliso Viejo, CA | Nov. 2015 - Dec. 2018
Online Video & Content Manager
Creating and managing all livestreams and video content for NCSOFT and their intellectual properties.
Game Titles: Lineage II, Blade & Soul, MXM, Wildstar, Aion,

Curse Entertainment
Huntsville, AL | Sept. 2014 - Sept. 2015
Video Host
Creating video content and representing Curse's brand as a multi-media personality.

Sony Online Entertainment
San Diego, CA | Feb. 2013 - Sept. 2014
Community Manager
Building and managing a strong online gaming community for games published by Sony Online Entertainment.
Game Titles: PlanetSide 2, EverQuest 2

Sony Online Entertainment
San Diego, CA | October 2008 - Feb. 2013
Game Designer 
Creating content, user interface and system designs for Sony Online Entertainment's developing games. Supplying design documentation and implementation, game play feedback, and detailed analyst reports.
Game Titles: Free Realms, Clone Wars Adventures, PlanetSide 2

Sony Online Entertainment- Eastridge 
San Diego, CA | Sept. 2008 - Dec. 2008
Quality Assurance Specialist
Ensuring that games produced by Sony Online Entertainment meet a high quality standard. Providing game play feedback and requests, detailed reports, and many other forms of testing.

In Sync Systems 
Crystal Lake, IL | Sept. 2003 - June 2005
Secretary 
Worked with costumers by walk-in or phone, filed and organized all customer/office information, and handled pay roll for the office. Went to business meetings and took notes on any information the office required.

Skill and Activities

  • Proficient with the Lua programming language
  • Dialogue and lore writing, as well as proof reading
  • Content and quest planning, creation and implementation
  • Level design, instanced zone design and population
  • System and user interface planning, creation and implementation
  • Class experience balancing and implementation (RPG and FPS)
  • Flash mini game implementation
  • Internal documentation
  • Running and scheduling play tests and meetings for brainstorming, asset requests, and resources
  • Involved in promotional conventions, videos, blogs, and interviews
  • Administrate/moderate web pages
  • Conversant in English, Tagalog, French, German, and Spanish
  • Voice over work 
  • Running, organizing, and managing event booths and livestreams
  • Casting and hosting gaming events and shows (live and pre-recorded) 
  • Script writing - Skits, product reviews, gaming videos, etc,
  • Managing a team of writers, editors, and motion graphic creators
  • Overseeing social media content calendars and administrating campaigns
  • Leading influencer relations and partnership organization
  • Budgeting, planning, and running large scale events
Avid MMO gamer:
  • Everquest 2000 - Present: Level 80 Enchanter and Shaman / Progression server - 60 Cleric and Shaman
  • Asheron's Call 2003 - 2005: Level 120 Magician
  • Planetside 2004 - 2010: VS BR40 CR5
  • Everquest II 2006 - 2012: Level 80 Shadow Knight, Templar, Conjurer, Inquisitor
  • Vanguard: Saga of Heroes 2007 - 2009: Level 50 of each class (15 level 50's), Bloodmage Class Lead, 2nd bard to 50 on server
  • World of Warcraft 2008 - Present: Level 100 Priest, Hunter, Death Knight, and Paladin
  • Aion 2009: Level 50 Cleric
  • Warhammer 2009 - 2010: Level 40 Ironbreaker and Shaman
  • Rift: Planes of Telara 2010 - 2011: Level 50 Mage, Rogue, Warrior and Cleric
  • Tera (The Exiled Realm of Arborea) 2011-2012: Priest, Sorcerer
  • Guild Wars 2 2012: Ranger, Warrior, Engineer, Elementalist, Necromancer, Guardian
  • RaiderZ 2012: Cleric
  • PlanetSide 2 2012 - 2014
  • Final Fantasy XIV 2012 - 2013: Level 50 Whitemage, Black Mage, Scholar
  • Neverwinter 2013: Level 60 Devoted Cleric
  • ArcheAge 2014: Level 50
  • WildStar 2014 - 2018: Level 50 Engineer
  • Blade & Soul 2015 - Present:  Level 50 Warlock, Summoner and Blade Master

References

Available upon request